Contacts
Before contacting us, please look at the most frequently asked questions all customers. It is likely that you will find the answer to your question in the FAQ section and you will not have to waste your time asking questions.
NOTICE: current mail response times may take up to 2 weeks due to the large nr. of requests.
T!P: save your time. The all key answers can be quickly found online in the FAQ section.
RECOMMENDATION: read the latest Vestax Japan Megastore news in the NEWSREEL section.
NOT!CE: Use the correctly filled FORMS. Otherwise, we cannot guarantee a response.
CUSTOMER ADVISOR
We will help you choose the right spare part and accessories as quickly as possible. Did not find the answer to your question in the answer center of the FAQ ? Together we find the answer, do not be afraid to ask. Contact our Customer Advisor.
CUSTOMER ORDER SUPPORT
Request information about current or pending order. If you already have order and want to know information about the progress of this order or the expected shipment and you have not found this informations in your online Customer Account, contact our Customer Order Support.
HELPDESK SUPPORT
Get help installing hardware and software, launching a new product, older or discontinued product or upgrading selected products. If you need technical assistance with your Vestax product, go to the FAQ section. This is a prepaid service, using the Helpdesk form.
SERVICE CENTER
If you have any questions regarding the after-warranty service or warranty repair of your Vestax device, ordering repair or shipping the goods for complaint, contact the Vestax Service Center. Contact our Service Center Vestax.
ADMINISTRATION
Did you find a bug on our site? We're so sorry. If you have found a bug in our e-shop, a broken link, incorrect product description or inaccurate data, missing price or incorrect HTML page or component behavior, please send short message via Report for head webmaster.